Terms & Conditions

1. General Information FetishElites is an online store specializing in intimate jewelry and fashion accessories. We aim to provide transparent service and ensure that your rights as a consumer are respected. These Terms & Conditions are in accordance with EU law.

2. Contact Details FetishElites Website: https://fetishelites.net
Email: info@fetishelites.net

3. Right of Withdrawal As a consumer, you have the right to withdraw from your purchase within 14 days without giving any reason.

  • The withdrawal period will expire 14 days after the day you or a third party (not the carrier) physically receives the product.

  • To exercise your right of withdrawal, please notify us via email.

  • After informing us, you have 14 days to return the item.

  • Upon receiving your return or proof of return, we will issue a full refund including standard shipping costs within 14 days.

Note: You are liable for any reduction in the value of the goods resulting from handling other than what is necessary to establish the nature, characteristics and functioning of the goods. This means if the product is worn or damaged, a depreciation may be deducted.

4. Return Address & Procedure

  • Please contact us first before returning a product.

  • Include your order number and reason for return in the package.

  • Returns should be sent to the address we provide upon contact.

5. Return Costs

  • The cost of returning the goods is the customer's responsibility unless otherwise agreed.

6. Complaints Procedure If you have a complaint about our products or services, please contact us at our mail. We will respond within 2 business days.

If you are not satisfied with the resolution, you can submit your complaint to an external dispute resolution platform:

7. Warranty All products are covered by a statutory warranty. If an item is defective or fails under normal use, contact us immediately.

8. Payment Terms All payments must be completed securely via our offered payment providers. Orders are shipped only after full payment is received.

9. Privacy Your personal data is handled in accordance with our Privacy Policy, which complies with GDPR standards.